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Client Case Studies
 

You can learn more about our clients by clicking on their respective logo.


   ISIS Telecommunications

For Isis Telecommunications Zedra played a key role in the development of a major upgrade of Mobill, the Isis Customer Care and Billing platform running over a SQL Server Database. Mobill supports Isis’s fast growing dynamic business by processing all pricing structures required in both the Mobile and Fixed wire reseller business models.

  • Browser based user interface
  • High capacity rating and billing engine (5 million plus calls per month)
  • ASP.NET and SQL Server 2000
  • Account integration – Access Dimensions
" Zedra played a key role in leading the development of a major upgrade of MoBill, the Isis Customer Care and Billing platform, which gave a stable and expandable platform and the ability to deliver unique billing services from which Isis was able to continue its rapid growth in the dynamic telecoms marketplace. Zedra have continued to provide valuable development support to Isis since 2002 and aided the MoBill system in winning at the world billing awards in 2004 and 2005, and MoBill was instrumental to the successful acquisition of Isis by Vodafone in November 2006. "
Russell Horton, Group IT and Operations Director, Isis Telecom 2002 - 2006

   NSSL Ltd

For NSSL Ltd, designed a key business system to receive and display call data records from a diverse mix of international suppliers. This then feeds into a core billing system. The call records and billing information, can be viewed, both internally for management purposes, and, using the web-based front end, by customers. The system is constructed using SQL Server and VB .Net.

  • Browser based user interface
  • Internet customer portal
  • High capacity rating and billing engine
  • Automated Call load, rate and distribute to customer portal
  • Accounts integration - Great Plains
  • Real time traffic alerts
  • SQL Server, ASP.NET, Crystal Reports
" Our billing system, developed by Zedra, ensures that we can meet the fast moving needs of the telecomm industry to accurately record and invoice for all types of telephony traffic. Recent developments to the system mean that our customers can now easily view call data records over the Web interface, which greatly improves our customer service."
Paul Sykes, NSSL Ltd

   Flexphone Ltd

For Flexphone Ltd, Zedra provided vital expertise to upgrade the Mobill billing system to handle the complex retail tariffs and provide integration with online ordering, despatch and provisioning systems.

  • Browser based user interface
  • Integrated Despatch system
  • Account integration – Access Dimensions
" In addition Zedra have played an ongoing development role in Flexphone, a sister company of Isis, from its inception in 2003. Zedra have acted as a key part of the in house development team carrying out multiple complex development projects and hence were a key contributor to Flexphone's systems winning Best Billing and Charging Implementation at the world billing awards in 2007 and coming runner up in 2006. "
Russell Horton, Group Managing Director, Flexphone Ltd (a Vodafone company), 2003 - present

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